I recall the first time I heard the term ‘servant leadership’, I also recall the amazement that I felt—knowing that there was a name for how I had often felt. I specifically remembering thinking, ‘wow, there’s a name for that?!’ and being amazed that it was an actual leadership philosophy.

I even recall the first time I experienced servant leadership. My second grade teacher, Mrs. Powell, who also ended up being my third grade teacher, taught me a lot about serving others. I had an arm injury that year and had missed a lot school and had fallen quite behind the others in reading. Add to that the fact that I was living in the local orphanage and moving in and out of some foster homes—I had missed quite a bit of school instruction leaving me well behind my peers with no ability to read well if even at all.

Mrs. Powell took a special interest in me and begin to talk with me about reading, work with me during school hours and even after school. She even went beyond anything expected and took me home with her on occasion; these times were formative to not only my reading but also to the spirit of who I am. She would take me to eat, drinking Shirley Temples and then settle down to some reading time. She would exclaim ‘wow, you are a good reader’, and ‘my, my my, what a special person you are’, and even ‘Mr. Powell—come hear Kathleen read—isn’t she good at this?’; she did not see me for what I was, she could see beyond this.

Servant leaders have this great ability, to see others for what they can become, for who they will and can be. I like how Greenleaf used the idea of foresight and I feel this is not limited to an organizational perspective, but would also include the idea of people. Some of the greatest leaders live beyond the moment, seeing into others the greatness and the potential that is there, even when others cannot see it at all.

My hope, in this servant leadership journey, is that I too can see beyond what people are today and see them as they are tomorrow, and serve them as such! What power we truly have as human beings to serve and touch the lives around us. Servant leadership is a power that can build others in a way that not only transforms them; it can also give them hope.

Since then I have encountered many others who have taken the time to invest in me and guide my journey in servant leadership, two of these would be Dr. Bruce Winston and Professor Larry C. Spears. These two men have taught me the importance of serving and loving others along the way, about being genuine with who you are, and never seeing anyone without seeing them further and deeper than what may be apparent.

I wonder what Mrs. Powell might think if she had known I would grow up just fine, marry and have three children of my own, and be inspired by her life all these years later. Perhaps not, but maybe so, at the least I like to think she probably knew I would move beyond those years and seek more from life beyond an orphanage, somehow I really think she knew that.

So, thank you Mrs. Powell, for teaching me about servant leadership, about foresight and about hope.


Dr. Patterson has been at Regent University since 1999, first with the School of Leadership Studies and now the School of Global Leadership & Entrepreneurship and currently serves as an Associate Professor. She is noted as an expert on servant leadership. She coordinates an annual Servant Leadership Research Roundtable on the east coast in Virginia Beach, Va., at Regent University, where, each year both scholars and practitioners meet together to engage in servant leadership discourse. In addition, she has co-coordinated two Global Servant Leadership Roundtables, the first one in 2008 which was in the Netherlands; and the second one is this upcoming June 2012 in Australia. Find out more at the Regent University web site.


Without a doubt, Kirk Warren is one of my two most favorite mentors (the other being Larry Spears). Not only did I learn a lot about servant-leadership from him, I also learned a lot about writing, leadership, the training process, and effective telecommuting – and many other things as well. I look back on my time under him with a bright smile, because it was it was so fulfilling and fun, in addition to being a serious education. Continue reading


Last weekend we held a board (Council of Equals) meeting for the Spears Center for Servant-Leadership. I was thrilled to be able to attend, as I have been forced to miss the last few meetings. Also in attendance were Larry Spears, Paul Davis, and Kathleen Patterson. Kathy also brought her young son, Logan, although he did not participate in the actual meeting. Continue reading


In the servant-leadership community, most of our conversations revolve around the leader. We spend most of our time discussing the traits of a servant-leader, how to implement servant-leadership in various organizations, and how to grow more servant-leaders. These are all important topics, and need to be continuously addressed in order to forward the philosophy. But without the right followers, servant-leaders cannot be as effective. Continue reading


For three decades, Lane Baldwin has been known in the music world as Lane on Bass. Now, the veteran bassist can add Lane on Business to his list of nicknames. Baldwin was recently published in The Spirit of Servant-Leadership (256 pp, Paulist Press), the latest in a series of prestigious anthologies on servant-leadership, which many call the foundation of humanistic management principles. Edited by Larry Spears and Shann Ferch, the collection also includes material from many notable management gurus, including Peter Bock, Margaret Wheatley,  George SanFacon, and Maria Ortiz.

Parallel to his decades-long music career, Lane works as a business consultant focusing on training and leadership. Ten years ago, he combined the two careers in his work with David Nordschow (founder of both Eden Electronics, and recently, David Nordschow Amplification), focusing on sales training, customer service, artist support, and community building. Baldwin is now the VP, Sales & Relationships, for DNA. Continue reading


Mentoring MattersYour company might have the greatest sales training in the world. It might have a highly responsive customer service back end. It might even have near-instantaneous social network response upon discovering negative comments. Without proper mentoring and monitoring, however, it won’t prevent bad customer experiences.

Allow me to explain: Continue reading


Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness – 25th Anniversary Edition
Authors: Robert K. Greenleaf, Larry Spears
Publisher: Paulist Press, 2002
370 pages

Servant-Leadership 25th Anniversary EditionRobert Greenleaf is considered by many to be the father of the humanistic management movement. And while he may not have been the very first to invesitage the philosophy, he certainly make it far more visible and acceptable in the business world.

Servant-Leadershp, the book that started it all, recently got a facelift along with some additional material for its republication on its 25th anniversary. While the original was published in 1977, this collection of essays, some of which have been adapted from talks given by the author, is as relevant today as it was then – perhaps even more so in light of current economic conditions. Continue reading


Leadership Is an Art
Author: Max DePree
Publisher: Dell Publishing (1990)
148 pages

Leadership is an Art by Max DePreeThank goodness charts, graphs, and bottom lines are not the key to success as a leader! Not according to Max De Pree, and he ought to know. The company he ran is one of the most revered in its field. Although the book is twenty years old, it’s still one of the first I recommend to others.

Leadership Is an Art is a short read filled with anecdotes about life at Herman Miller, Inc. (the giant furniture company) and nuggets of wisdom from its CEO. De Pree offers insight into a management style that relies on personal connections more than technique. It’s an artful approach that lies in “polishing and liberating and enabling” employees. Continue reading


Almost twenty years ago, Larry Spears arrived at the Center for Applied Ethics, to work with the patron saint of servant–leadership, Robert Greenleaf. Upon Greenleaf’s passing, the center was renamed in his honor to the Greenleaf Center for Servant-Leadership, and Spears took the helm as its executive director. For seventeen years, he helped realize Greenleaf’s dream, growing the center into one of the most important organizations in the field of humanistic management.

During his tenure, Spears shepherded an amazing library of work through publication, including the seminal series of servant-leadership anthologies that has included such notable authors as Stephen Covey, Ken Blanchard, Peter Senge and many others. Now, Larry has struck out on his own to found the Spears Center for Servant-Leadership. Continue reading


True Service TeamLike many others, including self-improvement megastars Dan Millman, Depak Chopra, Jack Canfield, and many others, I believe that each of us is here for a reason. I believe that each of us has a purpose in life, and that we are happiest when we are walking our true path. Our greatest chance of success is in doing what we are meant to do. Continue reading